RobosizeME webinar targets hotel OTA revenue leakage

RobosizeME is launching a webinar on automated virtual credit card reconciliation for hotel finance and revenue teams, aimed at spotting OTA payment discrepancies faster and recovering lost income. The company says one four-star hotel recovered more than €100,000 in uncollected city tax after manual checks uncovered the gap. Why it matters: - Hotels can lose OTA revenue when virtual credit card payments do not match what properties are owed. - RobosizeME says automation can cut manual verification work, surface discrepancies faster, and help hotels recover missed revenue. - The issue affects finance, revenue, and operations teams that still rely on manual checks across OTA bookings. What happened: - RobosizeME announced a webinar titled “Recover Lost OTA Revenue with Automated VCC Reconciliation.” - The session is designed for hotel finance leaders, revenue managers, operations teams, and group-level executives. - The webinar will focus on identifying and recovering revenue lost through inconsistencies in OTA virtual credit card payments. - Registration is now open for the upcoming session. The details: - RobosizeME says OTA virtual credit card reconciliation is often time-consuming and error-prone. - The company says hotels may lose 1% to 2% of OTA revenue each month because of undetected inconsistencies. - Manual checks can take up to 30 minutes per OTA, per day, per property. - The webinar will show how automated reconciliation can replace manual verifications, flag discrepancies daily, and reduce revenue leakage across OTA bookings. - Linda Girrbach, co-founder and head of hospitality consulting at RobosizeME, said OTA revenue leakage is often invisible until someone investigates it. - Girrbach said the webinar will help hotel teams understand where discrepancies appear, how much manual effort is needed to find them, and how automation can make the process more consistent and scalable. - RobosizeME says a mid-size group of 10 properties working with three major OTAs can reconcile about $108 million in OTA VCC volume annually. - RobosizeME says that same group could save around 3,600 finance hours and identify more than $1 million in recoverable VCC variances each year. - In one four-star hotel case, more than €100,000 in city tax went uncollected over three years because the tax was not included in OTA VCC payments. - Manual reconciliation over several days uncovered the gap, and the outstanding amount was later recovered. - Automated monitoring is intended to detect and address similar gaps in near real time. - Sean Anderson, chief revenue officer at RobosizeME, said hotel teams are under pressure to do more with fewer resources. - Anderson said the webinar will show how automated reconciliation can reduce manual work and help protect revenue. - The webinar will cover daily monitoring, discrepancy detection, and revenue recovery without hotel teams manually comparing thousands of transactions across OTA platforms. - RobosizeME positions the product as an AI-enabled workflow automation solution tailored to hotel groups. - The company says its automation stack combines digital workers with hotel APIs, RPA, IPA, and AI development. - RobosizeME says its solutions are backed by ISO 27001, GDPR, and PCI-DSS certifications. - The company says its customers include Design Hotels, The Dorchester Collection, GHA, Kempinski, Loews Hotels, Louvre Hotels Group, Radisson Hotel Group, and Jumeirah Hotels. - More information is available on RobosizeME’s website . - Sean Anderson’s LinkedIn profile is available here . Between the lines: - The webinar is as much about labor savings as revenue recovery. - RobosizeME is framing automation as a way to turn a hidden back-office problem into a measurable finance workflow. - The four-star hotel example suggests the risk can extend beyond room revenue to taxes and other add-on charges. What’s next: - Hotel teams that register for the webinar will get a practical overview of automated VCC reconciliation. - RobosizeME is likely to use the session to position automation as a scalable control for OTA payment accuracy across hotel groups. - The company says automated monitoring can help properties catch discrepancies sooner and reduce the need for manual transaction reviews. The bottom line: - For hotels, OTA revenue leakage can be both costly and hard to spot. - RobosizeME is betting that automated reconciliation can make those losses visible quickly enough to recover them.