ShiftTrained adds Toast and Square integration for restaurant staff training

ShiftTrained launched a direct integration with Toast and Square that turns live POS menus into custom staff training quizzes. The move aims to cut manual setup for restaurants and keep training synced as menus change in real time.

Why it matters: - Restaurants can turn their point-of-sale menu into staff training without retyping items or uploading files. - The integration is designed to keep menu knowledge current when prices, specials or descriptions change during service. - ShiftTrained says the workflow helps front-of-house teams answer questions about specials, allergens and pairings more consistently.

What happened: - ShiftTrained announced a direct integration with Toast and Square, two point-of-sale systems widely used by independent restaurants. - A restaurant can connect its POS, and ShiftTrained automatically pulls menu data into a custom training quiz for staff. - The integration is available to ShiftTrained customers, including those on the free trial. - No credit card is required to begin. - Connecting a POS and building training carries no additional charge. - Pricing is based on the number of staff a restaurant trains.

The details: - The platform pulls item names, prices, descriptions and photos from the POS. - ShiftTrained also reads ingredients and allergens from a menu when building training. - The AI generates 100 to 400 quiz questions based on the menu. - Staff complete the quiz on a mobile phone with no app download. - Managers can review results by individual and by question. - Managers can also view a leaderboard. - A restaurant's team roster can be imported from the POS. - Training stays current as the menu changes. - Connecting the integration requires a sign-in and approval on Square. - Toast uses a guided setup. - In both cases, the restaurant grants read-only access to menu and team data. - ShiftTrained does not access payments, customer data or sales. - ShiftTrained was built and tested in working restaurants by a restaurant operator. - The product is used by restaurants in the United States and internationally. - ShiftTrained is based in Chicago. - More information is available at ShiftTrained's website.

Between the lines: - The integration targets a basic restaurant operations gap: the menu changes in the POS, but training often lags behind. - Automation matters here because managers already use the POS as the source of truth for live menu updates. - The product leans on a simple setup and read-only permissions to reduce friction for operators.

What's next: - Restaurants using Toast or Square can start connecting the integration now. - ShiftTrained expects menu changes to flow directly into training as operators update their POS. - Terry Psaltakis says the goal is for the menu to train the team automatically as items and specials change.

The bottom line: - ShiftTrained is trying to make restaurant training as dynamic as the menu itself, with POS data doing the heavy lifting.