Crown Council and Myriad Systems team up on dental revenue cycle automation
Crown Council and Myriad Systems announced a partnership on July 9, 2026, to automate dental patient payments, improve Good Faith Estimate compliance and reduce accounts receivable. The companies say the combined system is designed to make collections more transparent for patients while cutting billing work for practices.
Why it matters: - The partnership targets one of dental practices’ biggest pain points: collecting patient balances without adding billing overhead. - Crown Council practices get a system designed to improve upfront collection, reduce accounts receivable and keep patients better informed before treatment. - The companies say the approach can also help practices stay aligned with Good Faith Estimate and payment compliance requirements.
What happened: - Crown Council and Myriad Systems announced a strategic partnership on July 9, 2026. - The collaboration combines Crown Council’s patient service framework with Myriad Systems’ eligibility and automated payments technology. - The partnership is aimed at dental practices in the Crown Council network. - Myriad Systems built a custom MediPay interface for Crown Council practices.
The details: - The system combines Crown Council’s Total Patient Service Institute, or ToPS, framework with Myriad’s payment compliance tools. - Myriad Systems uses a card-brand compliant healthcare rider that converts retail credit card processing accounts into healthcare-enabled accounts. - The platform is designed to protect pre-authorized and enhanced payment methods offered before treatment. - The companies say live case studies showed patient payment rates reaching 100% of newly generated patient responsibility. - The workflow includes automated waterfall eligibility, OCR insurance profile creation and verification, and full iPad enablement for the patient intake process. - Integrated payment methods post directly back to major dental practice management systems. - The integration connects Good Faith Estimate compliance with eligibility verification, electronic check-in and payment collection. - Patients receive a clearer view of their balance before treatment and can choose flexible payment options. - The system was customized into Myriad MediPay’s integrated payment and practice management ecosystem. - The platform also includes Myriad MedBill’s billing, coding and credentialing expertise. - Myriad Systems says the platform can be deployed as a full system or as individual modules, including healthcare payments, billing, AI scribe and advanced practice management. - Crown Council’s ToPS consulting and training program is part of the implementation and is meant to improve patient communication, treatment acceptance and patient service.
Between the lines: - The partnership blends behavior-based patient communication with automation, suggesting the companies see collections as both a technology problem and a trust problem. - Anderson’s framework centers on transparency and financial clarity, while Myriad’s tools handle the compliance and payment mechanics. - The companies are positioning the product as a way to turn regulatory obligations into a revenue opportunity, not just a cost of doing business.
What's next: - Dental practices in the Crown Council network can use the customized MediPay interface and ToPS implementation support. - Myriad Systems is directing interested practices to its white paper, “Good Faith Estimates - Turn NSA Compliance into Revenue Growth.” - The companies are also offering discovery calls with William Evelsizer for ToPS member implementation support.
The bottom line: - Crown Council and Myriad Systems are betting that better payment transparency, tighter compliance and automation can lift collections while improving the patient experience.
Disclaimer: This article was produced by AGP Wire with the assistance of artificial intelligence based on original source content and has been refined to improve clarity, structure, and readability. This content is provided on an “as is” basis. While care has been taken in its preparation, it may contain inaccuracies or omissions, and readers should consult the original source and independently verify key information where appropriate. This content is for informational purposes only and does not constitute legal, financial, investment, or other professional advice.
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